SHIPPING

Most pieces will be sent 3-7 days after payment is received; not including weekends or holidays. But, there may be an occasion where your item is made to order. This means that your piece is being made especially for you, and it could ship a few days after our standard shipping processing time. Please be patient as we only have one person designing and making the products by hand. If you have questions about the processing time for a certain item, please contact us.

We ship WORLDWIDE. See rates below. If your country is not listed at the checkout, please email us and we will consider adding your country to the list.

For tracking purposes a signature is required on delivery for international shipping. If no one is home during business hours your package may end up at your local post office. If delivery is attempted but you are not home you will receive an ‘attempted delivery slip’ in your letterbox and an ‘attempted delivery email’ giving you instructions on where to go and collect your package. To avoid a failed delivery attempt please use an address where someone can sign for your package during business hours, ie. a business address.

SHIPPING COSTS:

USPS DOMESTIC FIRST CLASS MAIL (WITHIN THE UNITED STATES) no signature required – delivers within 2-5 days. Please allow The Wanderful Soul 3-9 business days to ship your order. You will receive an email letting you know that your order has shipped along with a tracking number.

USPS DOMESTIC PRIORITY MAIL (WITHIN THE UNITED STATES) no signature required – delivers within 1-3 days. Please allow The Wanderful Soul 3-9 business days to ship your order. You will receive an email letting you know that your order has shipped along with a tracking number.

USPS DOMESTIC EXPRESS MAIL (WITHIN THE UNITED STATES) no signature required – delivers within 1-2 days. First Class Mail. Please allow The Wanderful Soul 3-9 business days to ship your order. You will receive an email letting you know that your order has shipped along with a tracking number.

INTERNATIONAL SHIPPING* signature required – First Class International Mail $15.00+ (USD). Delivery between 12-21 business days (shipping may take longer to some countries, so please be patient). Please allow The Wanderful Soul 3-9 business days to ship your order/send your tracking number. You will receive an email letting you know that your order has shipped. For parcels going to Australia, Belgium, Canada, Croatia, Estonia, Finland, Germany, Great Britain and Northern Ireland, Hungary, Israel, Latvia, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Singapore, Spain, and Switzerland, full tracking is available here. For countries other than Australia, Belgium, Canada, Croatia, Estonia, Finland, Germany, Great Britain and Northern Ireland, Hungary, Israel, Latvia, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Singapore, Spain, and Switzerland, there is only basic tracking available. Basic tracking means you can check if your parcel was lodged and when it has been delivered. Please do not contact us about your order unless it has been more than 21 business days since your order was lodged. Once an order has been shipped and tracking details emailed to you via PayPal, The Wanderful Soul is no longer responsible for goods shipped. Please check with your local post office if you experience problems during shipping.

Customs/Import Taxes for international customers:
All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office. The Wanderful Soul will declare full $ value on international shipments and must include an invoice for customs should they require it. Unfortunately The Wanderful Soul can not put a lower value on the parcel.

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